No hype. No buzzwords. Just honest insights about what actually works when scaling operations and implementing technology for growing businesses.
Shore Group President & COO Dave Macolino joins Justin Abrams to talk about Shore's 20-year transformation, hiring for potential, and helping small businesses compete with companies that have billion-dollar budgets.
Listen & Read More20-year BPO company completes three-year transformation into AI-enabled operations company with proprietary Polaris platform — now processing 10x more data and helping SMBs replicate the journey.
Read Press ReleaseFor years, AI has meant tools—you command them, they execute. Now, a fundamental shift is underway: from reactive tools to proactive agents that pursue goals autonomously. Here's what it means for your business.
Read Full ArticleThe $1B validation of the "AI + People" model. Discover why tool-only approaches fail and how managed outcomes create real value.
Read Full ArticleStop making expensive technology bets. Learn how the Pilot-to-Partnership model lets you validate solutions before committing, turning risky projects into proven outcomes.
Read Full Article87% of AI projects never make it to production. Discover the three hidden hurdles killing your AI initiatives and learn why you need to stop buying tools and start buying outcomes.
Read Full ArticleYou've invested in SaaS tools and AI platforms, but your team is still drowning in manual work. Learn why point solutions and the AI illusion are keeping you on the operational treadmill.
Read Full ArticleThese insights are valuable, but they're just words until they're applied to your specific challenges. Let's have a real conversation about your operational bottlenecks.
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